Frequently Asked Questions

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GENERAL INFORMATION ABOUT OUR LIGHT THERAPY DEVICES

prestige

Red light therapy (RLT) is a treatment that uses low wavelength red light to reportedly improve your skin's appearance, such as reducing wrinkles, scare, redness and acne.

Blue light therapy (BLT) is a treatment that uses low wavelength blue light to reportedly fight against Breakouts, Boosts the Effects of Serums & Topicals and Improve your Skin's Radiance.

The device offers a multitude of cosmetic benefits, which become noticeable improved over time. To achieve visible results, we recommend using the Wand for 1-2 minutes per region of the face (5-10 minutes total), as well as on the neck area.

The device offers a multitude of cosmetic benefits, which become noticeable improved over time. To achieve visible results, we recommend using the Wand for 1-2 minutes per region of the face (5-10 minutes total), as well as on the neck area.

Within the first few weeks, many user notice visibly plumper, smoother skin. Skin can often look less puffy, and the complexion is often reported to have a more glowing appearance.

After 2 weeks of regular use, most users of our Prestige 3rd party study reported a reduced appearance of:

  • Wrinkles & fine lines
  • Dark spots
  • Unevent skin texture
  • Redness, discolouration, and hyperpigmentation

By the 4th week of regular usage, 97% of participants in a study saw visible results.

If you're not noticing results by this point, and you've followed the VZIXN SKIN protocol, we suggest returning the Prestige Device.

Think of the 5-in-1 Prestige Skincare Device as the versatile accessory that complements almost any skincare ensemble.

Achieve radiant, glowing skin with these steps:

  1. Begin with a clean, dry face. Consider it prepping the stage for a standout skincare performance. If you use toner, apply the toner during this step.
  2. Apply a serum of your choice. It not only ensures the device glides effortlessly but also acts as the catalyst, boosting the devices myriad benefits.
  3. After treating your face with the device, layer on any additional serums you use, followed by your go-to creams, even if they're oil based or a bit rich.

You can use the device all over the face, including forehead, brows, cheeks, upper lip, under eyes, and chin. You can also target specific areas that you prefer to receive concentrated treatment. To target neck lines, glide the device up your neck, avoiding the throat area.

We have our 90 Day Money Back Guarantee for all purchases in accordance to the Terms and Conditions.

Everyone's skin is unique, and our founders created Prestige with this in mind.

In the rare case you do not see results with any Prestige product, you may return it for a full refund within 90 days of receiving your product(s).

Satisfaction is 100% guaranteed!

We allow returns of used & open products. Return shipping costs will be paid by the customer.

There's truly no risk to trying out VZIXN SKIN products.

Of course. It may come as a surprise, but Red Light Therapy was originally studied by NASA to expose astronauts in space to "good" light spectrums.

Since then, research has exploded and one of the greatest benefits that Red Light Therapy offers is in the realm of skincare. Red Light Therapy is safe for all ages, skin types and skin tones.

We believe your skin's health is the utmost importance. If you've had treatments like botox, fillers, or you suffer conditions such as rosacea, contact your dermatologist before you use the Prestige Light Therapy Skincare Device.

Do not use this product if you have any medical device implants like a pacemaker or defibrillator.

MULTIPRO

The MultiPRO panels make very little noise. The sounds you hear are fans, and the beeping of controls.

We recommend using our Light Blocking Goggles provided when using the device on your face or similar. Do not ever stare into the light device.

Essentially, utilizing your "distance" can serve as a means of regulating the level of intensity to which you are being subjected.

  • Moving further away from the panel will reduce the intensity of exposure, while getting closer will intensify the exposure.

If you are treating sensitive areas such as the skin, face, and genitals, it is recommended to use a lower intensity treatment. These areas are more responsive to treatment and it is important to avoid overdosing. To achieve this, position yourself at a distance of 5 to 20 mW/cm^2 from the panel. It is important not to use a solar power meter for this measurement as it may result in inaccurate readings.

For deeper treatment into the muscles, bones, or systemic benefits then going for a higher intensity treatment could be in the range of 25-35 mW/cm^2.

*note, these intensity ranges are based on anecdotal experience as there is limited data available for non-contact panel dosing*

When it comes to exposure, it's best to avoid going beyond 35 mW/cm^2 to prevent excessive heating. Going higher can potentially cause skin redness, a sunburn-like sensation, worsen melasma or pigmentation issues, and result in minimal skin benefits.

Recommended 6-12 inches up to 48 inches. It will depend on the panel you choose.

Red light therapy (RLT) is a treatment that uses low wavelength red light to reportedly improve your skin's appearance, such as reducing wrinkles, scare, redness and acne.

Near infrared light is commonly referred to as NIR or simply infrared light. Near infrared light is term give to wavelengths of light between 800 to 2,500 nm. The wavelengths of NIR light used in the MultiPRO panels are not visible to the human eye and do not produce excessive heat.

Yes, infrared light is also safe for the skin with no ill side effects recorded.

In general, we recommend 10 minutes per area with a maximum of twice/ day usage, however, the science seems to favour shorter sessions.

Yes, for the best results you should be naked and have nothing separating you from the light being produced by the MultiPRO panel.

Photobiomodulation is a natural process is a natural process in which humans use light (photo) to modulate bodily processes and functions. Photobiomodulation is triggered by red and near infrared light wavelenghs hitting and penetrating the skin and going deep into the tissue.

Near infrared LED lights cannot be seen because they are not on the visual spectrum. This means that you won't be able to see these lights, unless you have a really good camera with some different exposure settings.

All of VZIXN's MultiPRO series supply partners are certified by the FDA for the production of electromagnetically safe products.

Studies are mixed, however there is plenty of evidence to suggest that overusing these devices will negate the positive effects and potentially interact with the human body negatively. Further research is required, however there is nothing natural about long red-light therapy sessions, so they have not been studied as much to begin with.

No, red and near infrared light does not cause sunburn. No MultiPRO products cause sunburn.

No. Red and Infrared light does not damage the skin thus does not provide you with a tan.

Before using the device, it is important to consult with your healthcare provider if you are pregnant or lactating, as there is limited clinical research on the effects of red light therapy on these subjects.

Guarantee

Not happy? Not a problem! We are proud to offer a risk-free 90 day money-back guarantee. Just follow our money-back guarantee protocol to receive a full refund!

Your handset is covered by a full 1-year warranty! If your handset has any defects within 1 year of use we will replace it!

90 DAY GUARANTEE

Returns within 90 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Email us anytime at info@vzixn.com

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